Privacy Policy for Southboro Kennels

Effective Date: 1/1/2024

Southboro Kennels (“we,” “us,” or “our”) values your privacy and is committed to protecting the
personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website https://southborokennels.com and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you book a service or sign up for our newsletter, we may
collect personal information such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Pet details (e.g., name, breed, medical history)
  • Payment information (collected via secure third-party payment providers)

b. Non-Personal Information:
We may collect non-personal data like:

  • Browser type
  • IP address
  • Website usage data (e.g., pages visited, time spent on pages)

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing pet boarding and related services
  • Processing payments and managing bookings
  • Communicating with you (e.g., booking confirmations, service updates)
  • Improving our website and services
  • Sending newsletters, promotions, or special offers (with your consent)
  • Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies may
collect non-personal data to help us understand website traffic and user behavior. You can control cookie
preferences through your browser settings, but disabling cookies may affect your experience on our website.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent,
except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers
    (e.g., payment processors, email marketing services) to help us run our business.
  • Legal Requirements: We may disclose your information if required by law or to protect our
    rights and safety.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect
against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or
electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to your personal information if it is inaccurate.
  • Deletion: You can request that we delete your personal information, subject to legal and
    contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the
    unsubscribe link in our emails.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal
information from children under 18. If you believe we have unintentionally collected such information, please
contact us, and we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy
practices or content of these third-party sites. Please review the privacy policies of any third-party websites
you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the
new policy on our website with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled,
please contact us at:

  • Email: southborokennel[@]yahoo.com
  • Phone: 508-485-5136
  • Address: 47 Oregon Road
    Southborough, MA 01772

This Privacy Policy ensures that we handle your personal information responsibly while providing a safe and
enjoyable experience for your pets